Privacy Policy

At Scribble & Spark Bookworks (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, make a purchase, or interact with our services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect the following types of information:

Information you provide directly:

  • Name (including name of gift recipients)
  • Email address
  • Shipping and billing address (including of gift recipients)
  • Payment information (processed securely through third-party payment providers; we do not store full credit card details)
  • Survey responses related to book preferences, reading habits, and product customization

Information collected automatically:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Customize book box selections based on your preferences
  • Communicate with you about your order or account
  • Send transactional emails (order confirmations, shipping updates)
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure site security
  • Comply with legal obligations

We do not sell your personal information.

3. Customer Surveys & Personalization

Our book boxes are curated using optional or required survey responses. These responses are used solely for:

  • Personalizing book selections
  • Improving future product offerings
  • Enhancing customer experience

Survey data is stored securely and is not shared outside of our business operations.

4. Sharing Your Information

We may share your information only with trusted third parties necessary to operate our business, including:

  • Payment processors (e.g., Stripe, WooCommerce Payments)
  • Shipping carriers (e.g., USPS, UPS)
  • Website hosting and email service providers
  • Analytics providers (to understand site usage)

These providers are required to protect your information and use it only for the services they provide to us.

5. Cookies

We use cookies to:

  • Keep items in your cart
  • Improve site functionality
  • Analyze website traffic and performance

You can disable cookies in your browser settings, but some features may not function properly.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your order
  • Comply with legal and tax obligations
  • Maintain business records

7. Contact Us

If you have questions about this Privacy Policy or your data, contact us at: admin1@scribbleandspark.com.